IDR - IIT Kharagpur
SERVICE QUALITY AND ITS RELATIONSHIP WITH CUSTOMER SATISFACTION, LOYALTY, COMMITMENT, AND TRUST IN INDIAN BANKING INDUSTRY
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| dc.contributor.author | Hazra, Sandip Ghosh | |
| dc.date.accessioned | 2010-12-24T05:01:23Z | |
| dc.date.available | 2010-12-24T05:01:23Z | |
| dc.date.issued | 2010-12-24T05:01:23Z | |
| dc.identifier.issn | NB14283 | |
| dc.identifier.uri | http://www.idr.iitkgp.ac.in/xmlui/handle/123456789/839 | |
| dc.language.iso | en | en |
| dc.subject | Service Quality, Customer Satisfaction, Customer Loyalty, Customer Commitment, Customer Trust, Banking Industry. | en |
| dc.title | SERVICE QUALITY AND ITS RELATIONSHIP WITH CUSTOMER SATISFACTION, LOYALTY, COMMITMENT, AND TRUST IN INDIAN BANKING INDUSTRY | en |
| dc.type | Thesis | en |
