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Service Quality and Its Relationship With Customer Satisfaction, Loyalty, Commitment, and Trust In Indian Banking Industry

Service Quality and Its Relationship With Customer Satisfaction, Loyalty, Commitment, and Trust In Indian Banking Industry

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Sandip Ghosh Hazra; Prof. Kailash B. L. Srivastava

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SERVICE QUALITY AND ITS RELATIONSHIP WITH CUSTOMER SATISFACTION, LOYALTY, COMMITMENT, AND TRUST IN INDIAN BANKING INDUSTRY

Hazra, Sandip Ghosh (2010-12-24)

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Author
- Hazra, Sandip Ghosh (1)
Subject
- Service Quality, Customer Satisfaction, Customer Loyalty, Customer Commitment, Customer Trust, Banking Industry. (1)
- ... View More
Date Issued
- 2010 (1)
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- Yes (1)

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