Impact of the Service Elements on Customer Satisfaction and Customer Loyalty in the Indian Airline Industry

dc.contributor.author	Debnath, Rajarshi
dc.date.accessioned	2022-07-14T10:52:03Z
dc.date.available	2022-07-14T10:52:03Z
dc.date.issued	2021-01
dc.identifier.govdoc	NB16979
dc.identifier.uri	http://www.idr.iitkgp.ac.in/xmlui/handle/123456789/11388
dc.language.iso	en	en_US
dc.publisher	IIT Kharagpur	en_US
dc.subject	Service elements	en_US
dc.subject	Customer satisfaction	en_US
dc.subject	Customer loyalty	en_US
dc.subject	Attitudinal loyalty	en_US
dc.subject	Behavioural loyalty	en_US
dc.title	Impact of the Service Elements on Customer Satisfaction and Customer Loyalty in the Indian Airline Industry	en_US
dc.type	Thesis	en_US