Please use this identifier to cite or link to this item:
http://www.idr.iitkgp.ac.in/xmlui/handle/123456789/4974
Title: | Select Studies on Customer Delight: Case of Restaurants in Kolkata |
Authors: | DEY, SOMA |
Keywords: | Loyalty Captivation Interest Joy Surprise Customer Delight |
Issue Date: | Dec-2013 |
Publisher: | IIT Kharagpur |
Gov't Doc #: | NB15167 |
URI: | http://www.idr.iitkgp.ac.in/xmlui/handle/123456789/4974 |
Appears in Collections: | Select Studies on Customer Delight: Case of Restaurants in Kolkata |
Files in This Item:
File | Description | Size | Format | |
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NB15167_Abstract.pdf | 14.69 kB | Adobe PDF | ![]() View/Open | |
NB15167_Thesis.pdf Restricted Access | 857.35 kB | Adobe PDF | View/Open Request a copy |
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