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  4. Select Studies on Customer Delight: Case of Restaurants in Kolkata
Please use this identifier to cite or link to this item: http://www.idr.iitkgp.ac.in/xmlui/handle/123456789/4974
Title: Select Studies on Customer Delight: Case of Restaurants in Kolkata
Authors: DEY, SOMA
Keywords: Loyalty
Captivation
Interest
Joy
Surprise
Customer Delight
Issue Date: Dec-2013
Publisher: IIT Kharagpur
Gov't Doc #: NB15167
URI: http://www.idr.iitkgp.ac.in/xmlui/handle/123456789/4974
Appears in Collections:Select Studies on Customer Delight: Case of Restaurants in Kolkata

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