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http://www.idr.iitkgp.ac.in/xmlui/handle/123456789/13578| Title: | Directions and Dimensions of Customer Service in Indian Steel Industry: 2000-2010 |
| Authors: | Sinha, Gautam |
| Keywords: | Interpretive Structural Modelling Analytic Hierarchy Process Delphi Inquiry |
| Issue Date: | Apr-2000 |
| Publisher: | IIT Kharagpur |
| Gov't Doc #: | NB12509 |
| URI: | http://www.idr.iitkgp.ac.in/xmlui/handle/123456789/13578 |
| Appears in Collections: | Directions and Dimensions of Customer Service in Indian Steel Industry: 2000-2010 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| NB12509_Abstract.pdf | 2.15 MB | Adobe PDF | View/Open | |
| NB12509_Thesis.pdf Restricted Access | 9.49 MB | Adobe PDF | View/Open Request a copy |
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