Exploration of Quality Management Practices in Indian it Enabled Service SMEs: Empirical Evidences

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Author: Rana Basu
Guide: Dr. Prabha Bhola
Rajendra Mishra School of Engineering Entrepreneurship
Indian Institute of Technology, Kharagpur
October, 2016

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Exploration of Quality Management Practices in Indian it Enabled Service SMEs: Empirical Evidences

Exploration of Quality Management Practices in Indian it Enabled Service SMEs: Empirical Evidences

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