dc.contributor.author | DEY, SOMA | |
dc.date.accessioned | 2015-09-18T07:35:46Z | |
dc.date.available | 2015-09-18T07:35:46Z | |
dc.date.issued | 2013-12 | |
dc.identifier.govdoc | NB15167 | |
dc.identifier.uri | http://www.idr.iitkgp.ac.in/xmlui/handle/123456789/4974 | |
dc.language.iso | en | en |
dc.publisher | IIT Kharagpur | en |
dc.subject | Loyalty | en |
dc.subject | Captivation | en |
dc.subject | Interest | en |
dc.subject | Joy | en |
dc.subject | Surprise | en |
dc.subject | Customer Delight | en |
dc.title | Select Studies on Customer Delight: Case of Restaurants in Kolkata | en |
dc.type | Thesis | en |