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Impact of Organizational Culture and High-Performance Work System on Organizational Resilience and Employee Performance in the Service Sector

Impact of Organizational Culture and High-Performance Work System on Organizational Resilience and Employee Performance in the Service Sector

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Author: Shivani Srivastava
Supervisor: Prof. M.K. Rao
Department of Humanities and Social Sciences
Indian Institute of Technology Kharagpur, India
January, 2026