dc.contributor.author | Rao, Akuthota Sankar | |
dc.date.accessioned | 2024-07-05T09:42:13Z | |
dc.date.available | 2024-07-05T09:42:13Z | |
dc.date.issued | 2023-10 | |
dc.identifier.govdoc | NB18037 | |
dc.identifier.uri | http://www.idr.iitkgp.ac.in/xmlui/handle/123456789/14716 | |
dc.language.iso | en | en_US |
dc.publisher | IIT Kharagpur | en_US |
dc.subject | Bibliometric Study | en_US |
dc.subject | Meta-Analysis | en_US |
dc.subject | Customer Satisfaction | en_US |
dc.subject | Perceived Justice | en_US |
dc.subject | Customer Perceived Employee Competence | en_US |
dc.title | Four Essays on Service Recovery: Reviews; Antecedents, Consequences and Changes Following Merger of Banks | en_US |
dc.type | Thesis | en_US |