IDR - IIT Kharagpur

Directions and Dimensions of Customer Service in Indian Steel Industry: 2000-2010

Directions and Dimensions of Customer Service in Indian Steel Industry: 2000-2010

 

Author: Gautam Sinha
Supervisor: Dr. Bikash Bhadury
Department of Industrial Engineering & Management
Indian Institute of Technology Kharagpur, India
April, 2000

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